Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

All NXTZEN detailing products and coatings are created, crafted, and bottled in Australia. NXTZEN is proud to display “MadeinAustralia” as certain criteria must be met to receive the Australian seal. Each significant component (or ingredient) of the product must originate from the country of the claim; and all, or virtually all, of the production processes must take place there.

Please contact us directly at our offices in San Antonio, TX.

210-445-8181

anthony@nxtzen.com

We recommend 15 to 24 hours for the first stage cure.The car is now fine for driving and exposure to elements. Soap and water cleaningis not recommendedfor up to 7 days. If the car gets rained on advise your customers to rinse the car off, then pat dry. This is an ideal opportunity to sell your customer on our NXTZEN AfterCare Wash Kit, NXTZEN Wash Kit with 1 Liter of Foam Decon or NXTZEN Wash Kit with 1 Liter of ZNR.

NXTZEN paint coatings are created to be very thick or with a viscosity consistent with syrup. It may seem our NXTZEN coatings will require more coating per vehicle, but this is incorrect. Please watch our Nxtzen application video NXTZEN Elite Application Process (youtube.com)

Before answering the question of coating hardness, or scratch resistance, it is important to understand the background of such a measurement. 

9H refers to pencil hardness according to international standard ASTM D3363 (or equivalent ISO 15184) where, under controlled conditions, it is determined what pencil hardness does not scratch the coating. According to these international standards the pencil scale ranges from a minimum 9B to a maximum 9H. A result of 9H suggests a coating has achieved the maximum score of 9H – “above 9H” or any such result beyond 9H is misleading and not in accordance with any international standard. 

Pencil hardness is a common method for comparing coating hardness under lab conditions, however, results can be skewed by increased coating thickness of the test specimen beyond realistic levels of real-world use, therefore making these standards unreliable for application in our industry. 

NXTZEN uses the pencil hardness testing, along with various other standards of testing, to measure increases and decreases across formulations we are developing. Whilst some of our coatings achieve a result of 9H in this testing, it is not to be considered any relevance to the subsequent scratch resistance of a vehicle’s surface. Additionally, the real-world variation between those coatings that achieve 9H, and those that don’t, is insignificant.

Yes! NXTZEN USA offers training at our San Antonio TX location through the PPF Academy. We offer not only in-depth training on automotive detailing and the proper use and application of NXTZEN products but also top tier training in the application of paint protection films and automotive window tint. Please contact ron@nxtzen.com for further information

Beforeyour order is shipped, NXTZEN USA registers the warranty serial number on the W2.nxtzen.com warranty website.

Once the product is applied, the installer needs to log-on to https://w2.nxtzen.com/dealers/login.php and register the vehicle with the serial number of the product.

Only if you are sure your paint is perfectly Clean. Washing alone does not remove embedded contaminants from the surface. Most premium waxes are atwostepprocess that require pre-cleansing of the surface using a clay bar and/or non-abrasive paint cleaner to allow correct bonding of the wax with the paintedsurface.

We don't recommend it. Automatic car washes use recycled water, strong detergents, and very high pressure to mechanically push dirt from your car. This will deteriorate your paints protection over a short period of time.

Only if you have no doubt about the quality of service. Be sure your dealer is using a clean bucket, good car wash soap, clean sponges, and clean towels.

It is very common for our clients to report all their hard work with swirl removal being undone when they send their car in for a service. These services often come with a complimentary wash, and it is more than likely your car will return with new swirl marks.

We recommend ensuring your car is in pristine condition when taken for a service and make a special note with the service desk that the complimentary wash is not required.

You should wash your car 3-4 times a month. See our Detailing Library for a vehicle maintenance guide

No. Diapers are the equivalent of about a 6000-grit sandpaper and t-shirts are about 8000 grit. Drying your car without scratching it requires a high-quality microfiber towel. We recommend the use of Waffle Weave Microfiber Towels or for those who prefer a chamois use a microfiber chamois.

No. Dish washing detergents are special surfactants designed to quickly remove fats and oils. Dish soap will remove all ofyour wax protection. The only time dishwashing liquid is ever used by detailing enthusiasts is to assist in removal of old wax coatings in preparation for a new application.

Never "dry" a car using any Chamois as it will scratch and lift wax from your paint. Actually, you need to be very careful with any accessory you use to dry your paint.

For enthusiasts that prefer the use of a chamois, use a microfiber chamois to push the excess water from the panels. Then use a microfiber waffle weave towel to dry.

Yes. Use of a paint cleaner or polish is necessary to remove embedded road grime, tar spots and other blemishes from the surface to ensure correct bonding between the wax and the surface. Not removing these contaminants will also deteriorate the level of reflection and shine achieved.

Remember, whenever cleaning is required like spot cleaning of a mark that has occurred, this will also remove your protection, so reapply your wax or sealant to the affected area. See our Detailing Library for information on Pre-wax preparation.

Use of an abrasive polish or compound will be necessary to remove swirl marks. It is possible to conceal these marks using products that contain "fillers". This is, however, only a temporary solution. See our Detailing Library for information on paint correction.

The cleaning process in most cases will remove road tar. If the tar has been left too long it will harden and stain your paint. A clay bar, or a simple paint cleaner product like Prima Amigo or Victoria Deep Cleanse will quickly and safely remove road tar. See our Detailing Library for information on the use of clay bars and paint cleaners.

Yes. Your car was created weeks or months ago. During the dwell time from the factory to your garage it has been driven, washed, wiped, buffed, waxed, driven, washed, and wiped again. Your car may be new, but its finish has already seen road duty.

We recommend you clean and/or polish your paint using a clay bar to first remove contaminants followed by a combination of abrasive polishes if paint correction is required, or a non-abrasive paint cleaner prior to any application of waxes to protect the finish.

See our Detailing Library for technical guides on clay bars, paint cleaners and paint correction.

High quality microfiber towels are recommended. These products are available in various sizes and weights suitable for different applications.

We always like to assist our clients in any way possible to ensure they are making the right decisions and getting the most from their car care products. Please contact us so we can discuss what products would best suit your needs.