NXTZEN 90 Day Money-Back Guarantee

Exclusive to NXTZEN Pro Installers

At NXTZEN, we stand behind the quality and performance of our coatings. We're confident that you'll be impressed by the ease of application, durability, and results. However, if for any reason you're not completely satisfied with your first NXTZEN coating package, we offer a 90-day money-back guarantee - no questions asked.

Eligibility

• This policy is available exclusively to verified professional installers.
• Applies only to the first purchased package of any qualifying NXTZEN coating product.

How to Request a Refund

To initiate a refund request:

1. Contact our support team at usa@nxtzen.com within 90 days of receiving your order.
2. Provide proof of purchase (order number or invoice).
3. We may request return of any remaining product before refund is issued.

Product Condition

All returns must be securely packaged to prevent damage during transit.

Return Shipping

• In most cases, return shipping costs are the responsibility of the customer.
• If the refund request is due to a damaged, defective, or incorrect product, NXTZEN will cover return shipping expenses.

Refund Process

• Refunds will be issued to the original method of payment.
• Please allow up to 10 business days from receipt of returned goods for your refund to be processed.

Exclusions

• This guarantee is not available for subsequent orders beyond the first package.
• Any opened additional units from bulk orders are excluded from this guarantee.

NXTZEN reserves the right to modify or terminate this policy at any time without prior notice.